Privacy policy
PRIVACY STATEMENT
Owner: Velvety
SIRET : 10510238800011
ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on our store, in the course of our buying and selling process, we collect the personal information you provide to us, such as your name, your address and your email address.
When you browse our store, we also automatically receive the Internet Protocol (IP) address of your computer, which allows us to obtain more details about the browser and operating system you are using.
Email marketing (where applicable): With your permission, we may send you emails about our store, new products and other updates.
ARTICLE 2 – CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, arrange a delivery or return a purchase, we presume that you consent to us collecting your information and using it for that purpose only.
If we ask you to provide your personal information for another reason, such as for marketing purposes, we will ask you directly for your explicit consent, or we will give you the opportunity to decline.
How can I withdraw my consent?
If after providing us with your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can let us know by contacting us at velvety.off@gmail.com or by mail at: 85 rue du Pensionnat, 69003 Lyon, France.
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if the law requires us to do so or if you violate our Terms of Sale and Use.
ARTICLE 4 – SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Shopify's data storage systems and databases, and in Shopify's general application. Your data is retained on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, in that case Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information relating to your purchase transaction is kept as long as is necessary to complete your order. Once your order is completed, the information relating to your purchase transaction is deleted.
All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of joint effort by companies such as Visa, MasterCard, American Express and Discover.
The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our store and by its service providers.
For more information, please see Shopify's Terms of Use here or their Privacy Policy here.
ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
In general, third-party providers that we use will only collect, use and disclose your information to the extent necessary to provide the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will handle your personal information.
It is important to remember that some providers may be located or have facilities located in a jurisdiction different from yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, your information may then be governed by the laws of the jurisdiction in which that provider is located or by the laws of the jurisdiction in which their facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information about you that was used to complete the transaction may be disclosed under United States law, including the Patriot Act.
Once you leave our store's website or are redirected to a third party's website or application, you are no longer governed by this Privacy Policy or our website's Terms of Sale and Use.
Links
You may be led to leave our website by clicking on certain links present on our site. We assume no responsibility for the privacy practices exercised by these other sites and we recommend that you read their privacy policies carefully.
ARTICLE 6 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, modified or destroyed improperly.
If you provide us with your credit card information, it will be encrypted using SSL protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional security standards generally recognised by the industry.
COOKIES
Here is a list of cookies that we use. We have listed them here so that you have the possibility to choose whether you wish to allow them or not.
_session_id, unique session identifier, allows Shopify to store information relating to your session (referrer, return page, etc.).
_shopify_visit, no data retained, persists for 30 minutes from your last visit. Used by our website provider's internal tracking system to record the number of visits.
_shopify_uniq, no data retained, expires at midnight (based on the visitor's location) on the following day. Calculates the number of visits to a store by unique customer.
cart, unique identifier, persists for 2 weeks, stores information relating to your shopping cart.
_secure_session_id, unique session identifier.
storefront_digest, unique identifier, undefined if the store has a password, is used to know if the current visitor has access.
ARTICLE 7 – AGE OF CONSENT
By using this site, you warrant that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this website.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their publication on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so you know what information we collect, how we use it, and under what circumstances we disclose it, if applicable.
If our store is subject to an acquisition by or merger with another company, your information may be transferred to the new owners so that we can continue to sell our products to you.
QUESTIONS AND CONTACT INFORMATION
If you wish to: access, correct, modify or delete any personal information we have about you, lodge a complaint, or if you simply wish to have more information, contact our privacy standards officer at velvety.off@gmail.com or by mail to Velvety.
[Re: Privacy Standards Officer]
85 rue du Pensionnat, 69003 Lyon, France